1 Select service

Scheduling is easy.

Start now

Schedule service

Tell us where you live and the service you want.
Next Store Locator
Subtotal $0

Nature of the problem (Check all that apply)

Either call 7AM - 10PM CST

or give us your number, and we'll call you.

  • - Speak with a representative
  • - Chat live with a representative
  • - Email us your questions

Please call

  • Monday through Thursday 8AM - 12AM EST
  • Friday 8AM - 10PM EST
  • Saturday 8AM - 8PM EST
  • Sunday 10AM - 6PM EST
2 Date & time

Date & time

Prev Select a date Next

Schedule on the phone

Would you prefer to schedule the appointment by phone?
(We'll call you.)

Phone

I don't want to pick a date now, call me to schedule.

I need service now. Please contact me about priority scheduling.

Next

Troubleshoot by Phone

Your warranty or Protection Agreement coverage entitles you to free support from our experienced Technical Specialists. We'll help get your product working again or schedule an in-home visit, if necessary.
Call  from 7AM until 10PM every day
or
Phone
Give us your number,
and we'll call you.
Continue scheduling
3 Contact info

Contact info (All fields required)

Yes, please send me e-mail about Sears promotions and information.
250
Finish scheduling your appointment by clicking the Add to cart button below. We won't charge you until we've finished the service and you're completely satisfied.

Featured Products

Dishwasher

Dishwasher

 Refrigerator and Freezer

Refrigerator and Freezer

 Microwave

Microwave

 Disposal

Disposal

Services for Appliances  

Air Conditioning (Window Unit)

Air Conditioning (Window Unit)

 Compactor

Compactor

 Cooktop

Cooktop

 Dehumidifier/Humidifier

Dehumidifier/Humidifier
Dishwasher

Dishwasher

 Disposal

Disposal

Dryer

Dryer

 Freezer

Freezer
Icemaker

Icemaker

 Indoor Air-Quality

Indoor Air-Quality

 Microhood

Microhood

 Microwave

Microwave
Oven

Oven

 Range Hood

Range Hood

 Range

Range

 Range, Cooktop and Oven

Range, Cooktop and Oven
Refrigerator

Refrigerator

 Refrigerator and Freezer

Refrigerator and Freezer

 Refrigerator

Refrigerator

 Sewing Machine

Sewing Machine
Stacked Laundry Unit

Stacked Laundry Unit

 Stand-alone Icemaker

Stand-alone Icemaker

 Vacuum

Vacuum

 Washer

Washer
Washer/Dryer

Washer/Dryer

 Washer

Washer

 Water Heater

Water Heater
Back to top

BROWSE OUR EXPERT ANSWERS

128

More ways we're here to help.

  • GDS20KCSAWW will not defrost after new board installed, defrost system checks ok.

    + Show more

  • DOUBLE DOOR FRIGE model 10654606300 WITH ICEMAKER AND WATER DISP. Mover took door off freezer and the thin hose at bottom of door was torn apart

    + Show more
+ View all
MySears Community Facebook Twitter YouTube LinkedIn
My Account Catalog OrdersInstallation Order Status Price Match Plus
Rebate Center Sears Store Locations Product Recalls Blue Appliance CrewReturn Policy
Corporate Website News Center Careers at Sears Business Opportunities Investor Relations
Community Relations Contract Sales Military SupportAffiliate Program
Sears Credit Cards Sears Travel Sears Outlet Kmart Lands' End The Great Indoors Manage My Home Parts Direct Craftsman Kenmore Home Services
Sears Canada International ShippingExtreme Makeover Home Edition Sears Provider Network Shop Your Way Rewards SM Sears Home Appliance Showroom Sears Hometown Store Car Rental
Flowers H&R BlockHearing Aid Centers Optical Portrait Studio Sears Photo Sears Liquidations
Price Match PlusBuy Online, Pickup in StoreShopping Helpers Order Fulfillment Tour