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Service Overview

Your Heating & Cooling System

It should do one thing really well – work. That's where we come in. If you're looking to replace your unit, schedule a free onsite consultation and we'll set you up. If a repair or maintenance is needed, we'll send our experts out to help you and if you end up replacing your unit, the trip charge is absolutely free. Same day or next day appointments are available. That's just how we work.


Sears offers Carrier® and EXCLUSIVE Kenmore® brands

Mitsubishi Heating & Cooling

Mitsubishi Electric has been a world leader in the cooling and heating industry for over 90 years. Featuring the latest in energy-efficient technologies, Mitsubishi carries the world’s most advanced inverter-driven heat pumps and one of the best warranties in the business.

Carrier Heating & Cooling

Since 1902, Carrier has been an innovation leader in home central heating and air. Offering heating and air conditioners, furnaces, boilers, heat pumps, and indoor air quality products, Carrier has a full range of products for all of your home heating and air needs.

Kenmore Heating & Cooling

Since 1927, customers have welcomed the Kenmore name into their homes for its reputation of quality, efficiency and reliability. Here at Sears, we sold the first Kenmore heating and cooling system in 1977 and have celebrated a beautiful partnership ever since. Obtain EnergyGuide Label Information

Kenmore Elite Heating & Cooling

Kenmore Elitereg; brings you our latest technology in home comfort. From engineering and design to industry-leading warranties, we are dedicated to always delivering quality you can feel.



What to Expect: The Sears Process

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An assigned project coordinator to answer all your questions, provide product demonstrations and walk you through all the steps

Personalized attention to help you select the right type, color and accents

A complete written estimate before any work begins

Helpful support at your beck and call 24/7 – for questions and scheduling

Courtesy call before your crew arrives to let you know they're on their way



79.9% of reviewers give us a TOP ranking of 100% satisfied

Quick and Efficient
Dear Sears Home Services,
This is to let you know how pleased I am with the quick and efficient attention given me by Sears. A year ago I purchased a compressor and air handler and it was the beginning of many service calls. The contractor could find nothing wrong with the unit that kept giving off warm air versus cold air and cold air verses warm air, etc. I obtained Sears' phone number and not only was the associate polite and concerned, but she arrived at my home with a technician, two days later. The problem was identified!
Then, on Saturday, April 9, the same Associate called me to impart some information about my warranty that she said she would look into. With employees like herself and with their quick response times, your company should continue to satisfy and hold customers. Thanks to you all.
A happy and satisfied customer | Clearwater, FL
Highly recommended!
Dear Sears Home Services,
I recently purchased a combination furnace/air conditioner unit from Sears. Due to unsatisfactory and incomplete installation, I contacted Sears. The Associate responded immediately, in an effort to arrange proper installation, and even did follow up phone calls to ensure my satisfaction. I was very impressed with his dedication to objectively help me. I found our service technician to be very professional, knowledgeable, and extremely helpful. He is a distinct asset to Sears and an employee that Sears can be very proud of. I recommend him highly. If you have any questions, please feel free to contact me and I’ll be happy to elaborate further. Sincerely,
A Sears satisfied and happy customer | Sierra Vista, AZ
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