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  • Friday 8AM - 10PM EST
  • Saturday 8AM - 8PM EST
  • Sunday 10AM - 6PM EST
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Troubleshoot by Phone

Your warranty or Protection Agreement coverage entitles you to free support from our experienced Technical Specialists. We'll help get your product working again or schedule an in-home visit, if necessary.
Call  from 7AM until 10PM every day
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Washer Installation 


What We Do for Washer Repair

  • Call before we arrive
  • Give you an estimate before we begin work
  • Fix it right the first time
  • Guarantee our work
  • Give you a discount on a replacement product at Sears if you choose not to do the washer repair
  • Offer you special discounts on products and accessories while we're there so you can make the most of your washer

Troubleshooting Tips

  • Is your washer displaying an error code?
    A hard reset can resolve most washing machine error codes. Turn the power off and then on again. If the error code is still displayed, make a repair appointment with Sears Home Services.
  • Does your washer have a mildew odor?
    Prevent mildew odors by leaving the washer door slightly open when not in use.
  • Is your washer not draining?
    Prevent draining problems by making sure your washer hoses aren't kinked. Pushing your washing machine up against the wall can crush the hoses, so be sure to leave some space between the washer and wall!

Still having trouble? Schedule a repair appointment online and get 20% off!
Get professional help with washer and dryer repair from our nationwide service network.

Connect with our service pros

1-800-497-4402 Monday through Friday : 8AM - 10PM EST
Saturday: 9AM - 8PM EST
Sunday: 10AM - 8PM EST

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